General
The terms and conditions below apply to all aspects of solopreneurlive.com (the “Site”) and the Solopreneur LIVE conference (the “Event”). Before completing your registration or purchasing your tickets with the Site or Events we ask that you read the terms and conditions set out below.
The Site and Event are owned by Kathryn Aragon and are part of the Kathryn Aragon Media organization (referred to here as KAmedia). Kathryn Aragon is the sole proprietor of KAmedia, and these names and entities may be used interchangeably within these Terms and Conditions.
These terms may be amended without notice to you. Your continued use of the Site, the Events and other KAmedia products will mean that you accept these changes.
Force Majeure
In this clause, Force Majeure means circumstances which are beyond the reasonable control of Kathryn Aragon and KAmedia and which are reasonably likely to affect KAmedia’s successful delivery of the Event or would make it inadvisable, impracticable, illegal, or impossible for a party to perform its obligations as originally contracted under these Terms & Conditions, including: fire, flood, earthquake, extreme adverse weather conditions, failure of electric power, gas, water, or other utility service, collapse of building structures, widespread disease or other public health emergency (including pandemic or epidemic), strike or other industrial action, the outbreak or declaration of war, act of terrorism, revolution or government orders or action (including the declaration of a State of Emergency or Coup d’état).
If, as a result of Force Majeure, KAmedia cancels the Event, KAmedia shall use reasonable commercial endeavours to reschedule the Event. Without prejudice to its obligations, KAmedia accepts no liability and will not be liable for any compensation where the performance of its obligations under these Terms & Conditions is affected by Force Majeure.
Solicitation
The Site, and Event do not constitute a solicitation to buy or sell any investment.
Advice
No information contained in the Site or provided at the Events should be deemed to constitute the provision of financial, investment or other professional advice in any way.
Content of the website, the events and the publication
By proceeding you agree, to the exclusion by us, of any liability, including without limitation that arising from any loss of profit or any other damage direct or consequential, in respect of any errors and/or omissions by us and/or any relevant third parties in respect of the content.
The contents of the Site, the Event(s) are based upon sources of information believed to be reliable, however, save to the extent required by applicable law or regulations, no guarantee, warranty or representation (express or implied) is given as to its accuracy or completeness and, KAmedia and it’s members, officers and employees do not accept any liability or responsibility in respect of the information or any views expressed herein.
If you have accessed the Site using a link from another site, KAmedia does not accept any liability or responsibility for the accuracy of information contained within the sites of other providers who have links to any pages of this site or to whom this site is linked.
Registration
By registering your name and email address on the Site, you are agreeing to receive email communication from Solopreneur LIVE and other KAmedia Entities to keep you informed of related products and services. Please see our privacy policy.
Registration & Ticket Transfer
By registering your name and email address on the Site, you are agreeing to receive email communication from KAmedia and other KAmedia Entities to keep you informed of related products and services. Please see our privacy policy.
Notification
You agree to notify us of any changes to your personal circumstances with respect to any information or representation made herein and to provide us with any changes to this information as we may reasonably require.
Ownership and Copyright
The copyright in the website, the events and the publication (unless otherwise indicated), its contents, including all information, graphics, code, text and design are owned by Kathryn Aragon and should not be reproduced or distributed without permission.
Notification
You agree to notify us of any changes to your personal circumstances with respect to any information or representation made herein and to provide us with any changes to this information as we may reasonably require.
Admission Policy
Our Events are open to professionals only. Any self promotion or distribution of materials from any non-sponsors is forbidden on our virtual platforms.
Any person found to be registering to attend our Event using false information or credentials or deliberately withholding information will have their application automatically denied and may be liable to prosecution. Without prejudice, the organizers reserve the right to exclude any person(s) from accessing the Event and Facebook group.
Recordings of the Event can be made by the organizers. The organizers reserve the right to deliver the messages and videos to the Police or other competent authority as evidence if requested to do so. The contents of such videos may be used as evidence in a court of law.
KAmedia reserves the rights to film/permit approved third party filming across the Event.
Unofficial recordings must not be made by the attendee. Any unofficial release of recordings or information mentioned during the virtual event may be liable to prosecution.
By logging in to attend the Event or joining any Event-related Facebook groups or Slack groups, visitors permit the organizers/approved third parties to use any footage taken. No person under the age of 18 years, should be joining the Event.
The organizers reserve the right to exclude or remove anyone from accessing the Event, if they do not comply with this policy or who the organizers reasonably consider are likely to break the rules.
Cancellations & Refund Policy
Cancellations made within 48 hours of completed registration form will be eligible for a full refund. Cancellations received in writing more than one month prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing within one month of the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount.
A substitute attendee can be named at any time before the event starts and no fees will be applied to this. This transfer of pass cannot be completed onsite. If your ticket is canceled due to malpractice or misuse of discounts no refund will be issued (Please see discount conditions for more information on this). Solopreneur LIVE and KAmedia entities reserve the right to refuse any refund based on management discretion.
To make a cancellation request please contact the support team on katie (at) kathrynaragon (dot) com.
Attendees will have a 48-hour period after purchasing an add-on to apply for a refund after that time no refund will be given. Once the recordings are available, the 48-hour period becomes invalid and all add-on purchases will gain immediate access. For that reason, refund requests will no longer be eligible.
In the case of an act of god event, your event ticket will be transferred over to the rescheduled dates or to the event next year.
Discounts & Codes
Discount codes cannot be combined with any other offers or credit received from a previous show. Any credit issued must be used by the original recipient and cannot be transferred.
Discounts cannot be retroactively applied to a completed ticket purchase. Additionally, refunds or credits cannot be issued of equivalent value to any offered discounts or promotions. Complimentary upgrades are considered on a show-by-show basis at the discretion of the KAmedia team. KAmedia and Solopreneur LIVE do not guarantee an upgrade is applicable and retain the right to decline upgrade requests at any time, for any reason at their discretion.
Early bird pricing windows (including Super Early Bird, Early Bird, and Just in Time price tiers) are final unless otherwise adjusted by an active promotion. After the pricing window has closed, the expired rate will no longer be made available and cannot be retroactively applied.
If an attendee is found using a discount code that was not provided for the code’s intended use, the purchaser’s ticket will be cancelled and no refund will be issued.
Group registrations using a group or bulk discount will not be eligible for a refund. Registration transfers will still be valid on the passes up to one month before the show. Please email katie (at) kathrynaragon (dot) com to request a transfer.
Solopreneur LIVE discounted tickets are not eligible for resale. Any resold tickets will be immediately considered void and ineligible for a refund.
Tickets and Add-ons are subject to individual promotions and cannot be combined or redeemed against one another.
Any discount provided for these add-ons will not be applicable after a purchase transaction has been completed. Discounts must be applied before purchase confirmation when selecting available products.
Tickets distributed as part of a sponsorship package are applicable exclusively to the contracted company. Complimentary tickets will only be valid for said company unless otherwise specified by a member of the Traffic & Conversion Summit team.
Discount codes cannot be redeemed onsite at the event.
Live Events
The events, information, and speakers listed on our Sites are subject to change without notification.
Unused tickets/passes will be forfeited and are not transferable to another event.
Ticket holders may not sell, offer for sale, offer at auctions, resell, donate, act as commercial agent for another party or otherwise transfer their tickets in any way without the specific prior written consent of Solopreneur LIVE.
Ticket Transfers
Ticket/pass transfers will not be processed during the show or THREE (3) Days prior to the start of Solopreneur LIVE.
Process for Guest Tickets Transfers
Once a ticket/registration is confirmed, you may only change the assignment of the guests accompanying you a maximum of 2 times by submitting an email requesting Guest Ticket Transfer. You must submit a transfer request to: katie (at) kathrynaragon (dot) com.
Recordings
Show recordings purchased at or after the show can be subject to a development retainer and can take up to 6-8 weeks from the end of the show to be available for attendees to view. In the case of an unforeseen circumstance, Solopreneur LIVE reserves the right to extend this time period without notice, and there will be no changes to the refund policy if this occurs.
As per our refund policy, there will be a 48-hour period after the purchasing of any recordings to apply for a refund. After that time the recordings will no longer be eligible for a refund. Once the recordings are available, the 48-hour period becomes invalid and all attendees purchasing recordings will gain immediate access and for that reason will not be eligible for any refunds. All refunds must be submitted in written format to the support team.
If you are unable to view the recordings, please contact us directly.
Live Streams
If the customer is unable to watch a Livestream due to technical issues, they must contact the Solopreneur LIVE support team during the stream.
Unless otherwise stated your Live stream access is for you only and is not to be shared to any third party sources or streamed on to any other account.
Solopreneur LIVE 2021
The events, information, and speakers listed on our Sites are subject to change without notification.
At the Event, you agree:
- not to undertake any canvassing, marketing, demonstration, objectionable behavior, or any other disruptive or unauthorized activity which may disrupt the online Event;
- not to make any video or audio recordings whilst in the Event using any media, including mobile phones or tablets; and
- to comply with the reasonable instructions of any Event Staff during the Event.
Failure to comply with any of these obligations may lead to your removal from the Event.
Unused tickets/passes will be forfeited and are not transferable to another event.
Ticket holders may not sell, offer for sale, offer at auctions, resell, donate, act as commercial agent for another party or otherwise transfer their tickets in any way without the specific prior written consent of Solopreneur LIVE.
Your Event ticket gives access to the named ticket holder only. Any sharing of access may result in the cancellation of the ticket holders access to the Event without any warning or refund.
Event Platform
The personal information which you provide to Solopreneur LIVE will be held by us on a database and, where we have appropriate authorization/consent, may be shared with other entities within the KAmedia and selected third parties internationally for marketing purposes and event matchmaking.
Your personal information may also be shared with government entities and regulatory authorities as required by law. The use that such government entities and regulatory authorities make of your personal information is outside of KAmedia’s control and we do not accept any liability in this regard.
By attending the Event, you agree to your details to be shared with our platform provider in accordance to these terms and conditions. By registering, or accepting an invitation to attend the virtual event, you will be featured in the Event platform and networking tool.
Limitation of liability
Solopreneur LIVE and all content and software associated therewith, or any other features or functionalities associated with the Event, are provided “as is” and “as available” with all faults and without warranty of any kind. KAmedia does not guarantee, represent or warrant that your use of the Event will be uninterrupted or error-free.
KAmedia is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by KAmedia on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any KAmedia owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of KAmedia which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, KAmedia reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription.
Any attempt by you to deliberately damage any web site or undermine the legitimate operation of this offer may be a violation of criminal and civil laws and should such an attempt be made, KAmedia will disqualify your attempted redemption and reserves the right to seek damages from you to the fullest extent permitted by law.
If you are unable to access Solopreneur LIVE please contact our team at katie (at) kathrynaragon (dot) com during the Event for assistance. No refund will be given if you are unable to log in due to a technical difficulty or internet issue on your side.